We are a growing collision repair company in The Woodlands/ Conroe TX. We are a company built on Excellent Customer Service and Quality Collison Repair Services. We are seeking great applicants for our customer service representative position. If you have a good work ethic and great customer service skills, we would encourage you to apply. We look forward to hearing from you!
• Greet all customers in a timely, friendly and professional manner
• Answer all phone calls consistently and ensure all phone messages immediately communicated to the correct recipient
• Ensure all customer comfort items are always fresh & available for customers (coffee, water, magazines, etc.)
• Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup advisor
• Monitor DRP assignments, estimate/repair appointments and capture rates of assignments and DRP logbooks
• Filing: Daily filing of invoices, statements, receipts and deposits
• Proficiency with basic computer programs including word processing, Excel, and ability to learn shop management software.
• Performs other administrative/clerical related duties as assigned