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   Job Information:  
Customer Service Rep Updated Mar 20, 2019  
Job Description:

• Provide excellent customer service to inbound callers
• Respond to customer requests in a timely manner
• Assist in customer technical issues.
• Creating service tickets, and transferring it to the concerned department
• Performing daily follow-up calls to customers with completed projects
• Scanning and filling projects documents upon completion

Skills Required:

• Possess excellent communication
• Type at least 40 words per minute
• Must possess the ability to work with a team
• Thoroughness, accuracy and timeliness in completing duties
• Strong attention to detail and sense of urgency
• Basic PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
• Ability to work in a fast-paced environment and handle multiple tasks
• Demonstrated ability to apply good judgment and professional integrity in decision making

Competitive pay

   Job Categories  
Job Types(s):     Administrative / Clerical
Customer Service
Industry(s):     Construction / Engineering
Real Estate
Entertainment / Media
Information Technology
Employment Type:     Employee - Full Time
Job Location(s):     The Woodlands
Conroe / Lake Conroe
Tomball / Magnolia
Oak Ridge / Shenandoah

   Contact Information:  
Employer:   iTech Monitoring Inc

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